is there to clear user criteria cache without logging out in through script

[manish64]

is there to clear user criteria cache without logging out  in through script. If we have user criteria based on location it get effective if logging again

[Ankur Bawiskar]

Hi,

Do not use gs.getUser() or other session APIs since they cause conflict when used in diagnostic tools.

Use the pre-defined user_id variable available in the script to get the user id of the user being used to evaluate the script.

Try this

gs.cacheflush("criteria_cache");

reference: Apply effects of User Criteria without the need to log out and back in – ServiceNow

Regards
Ankur

[manish64]

could you please elaborate user_id variable if possible give me example

[Ankur Bawiskar]

Hi Manish,

it is out of the box variable available in user criteria script which would give you logged in user's sys_id

You can use that to get the sys_id and then query user table and check whatever you wish to

Example: don't use gs.getUser().getLocation() to get the location but query sys_user table with user_id and then get the location

best practice mentioned here

user_id variable usage for user criteria

Regards
Ankur

[manish64]

tried it didn't worked