How to configure property glide.knowman.section.view_roles.stagesAndRoles

Prerani Lagadap
Tera Contributor

‎07-03-2023 04:51 AM - edited ‎07-03-2023 04:53 AM

Hi All,

 

Looking on what value to add in the property "glide.knowman.section.view_roles.stagesAndRoles" for the articles in the Pending Retirement state to appear on KB portal. Below is the article and the resolution, unable to set the value in the way it should work. This should work for all end users and no specific role.

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0685617

 

Thanks & Regards,

Prerani.

 

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2 REPLIES 2

Voona Rohila
Mega Patron
Mega Patron

‎07-03-2023 05:19 AM

Hi @Prerani Lagadap 

Refer below link and search with property name:

https://docs.servicenow.com/en-US/bundle/utah-servicenow-platform/page/product/knowledge-management/...

 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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Prerani Lagadap
Tera Contributor
In response to Voona Rohila

‎07-03-2023 05:21 AM

Hi Rohila,

Thanks for the reply, I did check the same but it didn't help me. Not sure if I am going wrong at some place so if you could help with the value to be given that would be great.

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