How to configure sc_request stage which is auto approving.
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‎01-26-2022 06:37 AM
You can see at the bottom right, the stage is Request Approved (Approved ) .. which is actually auto approving ...How can I stop that. Please guide.
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Service Catalog
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‎01-26-2022 07:00 AM
Check the workflow on your REQ. It's possible it is set to auto-approve the request itself.

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‎01-26-2022 08:21 AM
Hello MH
as this your PDI,
Steps To Reproduce this:-
1) Order Catalog Item.
2) Open that request in sc_request Table.
3) You will find the OOB "Service Catalog Request" which is approving your request automatically.
Click Show Workflow :-
There is OOB Workflow for this:-
Application Navigator >workflow editor>Service Catalog Request
Now, as this is Your PDI only, you can check out this workflow and make change or you can create new workflow.(do not forget to de-activate this workflow in that case)
Note:- Just try out this as you seems to be learning, and revert the changes once done. 🙂
Mark my Response as Correct or Helpful, if you find it Appropriate.
Gaurav Shirsat
https://www.linkedin.com/in/gauravshirsat/