how to connect live agent

[surajsironi]

Hi All,

Please help me how to connect live agents

as sn_customerservice.customer role user i have loggedin on CSM portal and trying to connect with agent through Chat.

but all way it is showing no agent available .

I have installed below 4-plugins :

1. Agent Chat ,

2.CSM,

3. FSM ,

4.Orders for CSM 

[surajsironi]

Thanks jill !

[Chaitra M3]

@surajsironiI am having the same issue. Did you find a solution?

[Community Alums]

This will help you.
Always displays 'No chat agents currently available' in the chat widget on the service portal

https://www.servicenow.com/community/hrsd-forum/always-displays-no-chat-agents-currently-available-i...

[lallirikka1]

hi @surajsironi  
did you get the solution ,actullay i was working in crm i m facing the same issue can you please help me figure it out