How to copy attachments from TASK to RITM

raj99918
Tera Contributor

Hi 

 

How to copy attachments from TASK to RITM

6 REPLIES 6

Hi @raj99918 , 

 

Its working  for me in my PDI

SohithanjanG_0-1709231834305.pngSohithanjanG_1-1709231846854.png

 

Please mark the answer as Accepted as Solution & hit helpful if it suffices  your requirement !!

Sandeep Rajput
Tera Patron

@raj99918 You can use GlideAttachment copy method to copy the attachments from one GlideRecord to another.

 

Here is a example

 

var attachment = new GlideSysAttachment();
var incidentSysID = 'ab1b30031b04ec101363ff37dc4bcbfc';
var incGR = new GlideRecord('incident');
incGR.get(incidentSysID);

var copiedAttachments = attachment.copy('incident', incidentSysID, 'problem', incGR.getValue('problem_id'));
gs.info('Copied attachments: ' + copiedAttachments);

 

For more information, please refer to https://developer.servicenow.com/dev.do#!/reference/api/vancouver/server_legacy/GlideSysAttachmentGl...

 

Hope this helps.