How to create a Announcements once the user is enter into the portal

kranthi2
Tera Expert

Hi,

How to create a Announcements once the user is enter into the portal.

 

kranthi2_0-1705319087701.png

Please help me out how to configure this type of critical announcements in new service portal.

help me out with the steps.

 

Thanks, 

 

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @kranthi2 

 

Try this

In Navigation -- Service Portal -- Announcements. 

 

LearnNGrowAtul_0-1705319328334.png

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @kranthi2 

LearnNGrowAtul_1-1705319409014.png

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @kranthi2 

 

Try this

In Navigation -- Service Portal -- Announcements. 

 

LearnNGrowAtul_0-1705319328334.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @kranthi2 

LearnNGrowAtul_1-1705319409014.png

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

chetanb
Tera Guru

You can directly create an announcement from announcement module (Service Portal->Announcements) Under portals tab you have to add portals on which the announcement should be visibile for particular timespan. i.e. From and To dates. Title, summary and Glyph will be visible on portal/widget.

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Regards,

CB