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01-15-2024 03:45 AM
Hi,
How to create a Announcements once the user is enter into the portal.
Please help me out how to configure this type of critical announcements in new service portal.
help me out with the steps.
Thanks,
Solved! Go to Solution.
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01-15-2024 03:49 AM
Hi @kranthi2
Try this
In Navigation -- Service Portal -- Announcements.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-15-2024 03:50 AM
Hi @kranthi2
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-15-2024 03:49 AM
Hi @kranthi2
Try this
In Navigation -- Service Portal -- Announcements.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-15-2024 03:50 AM
Hi @kranthi2
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-15-2024 04:06 AM
You can directly create an announcement from announcement module (Service Portal->Announcements) Under portals tab you have to add portals on which the announcement should be visibile for particular timespan. i.e. From and To dates. Title, summary and Glyph will be visible on portal/widget.
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,
CB