If i click on My Incidents then i want to see only incident related tabs

[kranthi2]

Hi,

If i click on My Incidents then i want to see only incident related tabs. instead i can see the Request related tabs as well.

as mentioned in the below screenshot.

like if i click the My Requests i want to see all the tabs which are related to Requests not the incidents.

Thanks,

Thanks,

[Dr Atul G- LNG]

Hi @kranthi2 

1. What is the business case for this?

2. It is not available OOTB

3. If you want to do, it will be huge customization and create technical debt for the maintenance team.

So I request you, please get a good use case of same and then you need to do lot of script for this. 

[kranthi2]

1. What is the business case for this?

If the user will click on My Incidents then the user will be able to see only incident related tabs

If the user will click on My Requests then the user will be able to see only Request related tabs which are mentioned in the above screens

2.  It is not available OOTB--yes it is not available in the OOTB 

3. If you want to do, it will be huge customization and create technical debt for the maintenance team.

Could you please help me out what can do in this case?

Thanks

[Dr Atul G- LNG]

Hi @kranthi2 

I don't see any value of this requirement, just to hide the tabs. It is user education.

[kranthi2]

Basically the major requirement would be once the user is click on the My incidents then he/she will redirect to that Incident related list.

If the user is click on My Requests then it will redirects to All the request related tabs.

Thanks,