How to create a task if the approval is pending for 7 days?

Rakesh Behera
Tera Contributor

Hi All,

I want to create task if the RITM approval is pending for 7 days. I have tried by using the scheduled job but

its only creating 1 task for all the pending approval. How can I create separate task for separate pending approval or

separate RITM approval.

Can anyone please help on this.

@Sandeep Dutta 

@Ankur Bawiskar 

@Mark Roethof 

@Maik Skoddow 

10 REPLIES 10

Hi Mahesh,

I have not configured flow designer before so I tried to configure 1st and 2nd point.

I am not able to configure the 3rd point can you please explain a little bit.find_real_file.png

 

Hi,

After lookup records step add for each condition later add create catalog task action.

For example 

find_real_file.png

 

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/flow-designer/concept/fl...

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

I would suggest to use flow designer.

Please start with it and it would be learning for you as well.

If any help required you can post here.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

I am trying to create a flow designer can you suggest the procedure.

Hi, Have you tried steps mentioned in my response..?