@Rekha Tiwari
it got created from script only
then just show some alert to user with the CHG number
Client Script:
function onClick(g_form) {
//alert('1');
// GlideAjax here send the current CHG sys_id so that you can copy the fields to new CHG
var srcSysId = g_form.getUniqueValue();
var ga = new GlideAjax('CustomChangeUtils');
ga.addParam('sysparm_name', 'getChangeDetails');
ga.addParam('sysparm_src_sysid', srcSysId);
ga.getXMLAnswer(function(answer) {
alert(answer);
});
}
Script Include:
var ChgSysID = this.getParameter("sysparm_src_sysid");
var gr = new GlideRecord("change_request");
gr.addQuery('sys_id', ChgSysID);
gr.query();
if(gr.next()){
var gr1 = new GlideRecord('change_request');
gr1.initialize();
gr1.category = gr.category;
gr1.business_service = gr.business_service;
gr1.cmdb_ci = gr.cmdb_ci;
gr1.insert();
return 'CHG created ' + gr1.number;
}
Regards
Ankur
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
