How to create report if Incident is updated or created by a specific group

[pramodkumar]

Hi All,

I am looking to create a report if a incident at some point is update to P2 or created as P2 by a specific team. How can we achieve this?

Thanks! 

[AndersBGS]

Hi @pramodkumar ,

You could create an incident metric definitions. One for capture priority change and one for capture assignment group changes. Based on this, you will be able to track the changes over time.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

best regards

Anders