How to customize OOB copy Incident UI Action

[Community Alums]

Hi all,

When we click on OOB Copy incident UI action it will create new incident by copying some field value from old incident form. In our case the assignment group field value also got copied from old incident to new incident from, but the assignment group is not active now and there is no member in that group, 

Is there any way to restrict the inactive assignment group getting copy into new incident from old incident while clicking on COPY Incident UI action.

Is there any possible ways to do that?

we are using OOB UI action we have not yet customized that.

Anyone can help me on this,

Thanks.

[Sebas Di Loreto]

@Community Alums 

You are missing a curly bracket at the end

[rajeevsnow]

have you figured it out ? i have same issue