How to Customize PDF export form

VeerendraNayak1
Tera Contributor

‎10-28-2019 12:03 AM

Hi,

I have a requirement to customize pdf export of a record,

For example: 

When we are doing export to pdf it will show total form including Related list, but I need to export a PDF file like as shown below:

find_real_file.png

And I need to export and save this attachment in PDF format.

Please anyone can replay with your answer and do the needful.

Thanking you in Advance.

Preview file
58 KB
0 Helpfuls
  • 6,434 Views
6 REPLIES 6

VeerendraNayak1
Tera Contributor
In response to Kalyani35

‎10-28-2019 05:43 AM

Hello Kalyani, 

Tqs for your reply.

Requirement not on portal its on form view. 

As you shown in the screenshot I don't want to show related lists in the pdf.

 

For example our telephone bill PDF. 

 

For your understanding after submitting the incident form I need to preview the form without related list and I need to download that pdf as shown below:

 

Hi customer,

Your incident has been submitted. And details as follows :

Number : IN000110

Caller : Able Tuter

Short Description : Test incident

Description : Test incident

 

 

Regards, 

ITSM team. 

0 Helpfuls

Kalyani35
Tera Guru
In response to VeerendraNayak1

‎10-28-2019 08:45 AM

Hi Veerendra,

If you remove related list from the view, as explained above, the related list wont come into the pdf export.

But, if you want to change the content and presentation way of pdf then I think following thread might help you.

http://www.john-james-andersen.com/blog/service-now/custom-pdf-files-in-servicenow-through-pdfcrowd.html

Let me know if it worked.

 

Thanks.

0 Helpfuls