In all transparency, I am not great at scripting. I am using the scripting function in flow designer and I need help checking if my variables are null. if they are not null I would like the workflow to go to the next step. Below is where I started...
Good day team a specific user is facing this issue, when she wants to send an email via SNOW the email body disappear, we have verified her profile and roles and everything looks fine, also I have run some debugs as Business Rules and Security (ACL) ...
We have a simple Request FormBy selecting a Support Group - Approval is sent to the Group Manager. What we would like to do is on the RITM Level, if the Support Group was selected incorrectly, we would like to be able to change it, and have the Appro...
Assignment group not visible on form or in list view but while checking XML its visible. Checked Dictionary override , reference qualifier and ACLS.Please suggest.
We are just starting to transition to the ITIL best practice priority matrices from an old process were everything were pri 3 and pri 4s. We used Pri 1 and 2 as our MIM. So we are starting from scratch in creating the definitions around impart and u...
I know we can hide buttons and elements in the cart layout for catalog items in the Service Catalog via the "Maintain Cart Layouts" module. How can you maintain the buttons and elements that are available when inside an order guide??My requirement is...
The cloud runner application is showing offline. While running the Test Case via ATF Application.
Hi,I'm creating some email notifications for Problem tickets, so Problem owners will get an email notification when assigned, and give them the SLA due date. Also another for when the SLA hots 50%, 75% and 100%.In the 'Problem Assigned to' notificati...
Hello Community, When submitting a service catalog item form that contains a multi-row variable set, such variable set does not appear in associated approval tickets when accessed through UI16 (image below). Has any one found a solution to this issue...
Hello All, Is there a way to apply debug on a record which newly gets created from a record producer? A little bit of context if that helps:I want to find out which business rule or flow is responsible in updated a field on the table in which a recor...
HI,I have created a custom table , I do not want the UPDATE & DELETE buttons on the form. How to disable the button ?? Thanks
It was easy enough to make assignment group filter assigned to with the dependent field option:However, doing the reverse doesn't seem to work. Adding 'Assigned_to' into the assignment group's dependency doesn't work like the other. Am I missing some...
The Dynamic Translation feature of knowledge article in ServiceNow isn't accurately translating English to French Canadian, causing operational head. Manual review and additional content updates override previous translations, creating inefficiencies...
Hello Experts, We need help to create SNOW unified Dashboard for all incidents, changes and SRs and related metrics.Any help on this is appreciated. Thanks,Arun
Guide to Implementation: Creating a Custom m2m Table and Overcoming Its ChallengesIntroduction:This document outlines the process and challenges encountered during the implementation of a new request from the Server Team. The team wanted to link Serv...
