I have a catalog item 'New manager request" with the below variables. Once the request is created it goes for approval to the "New manager" once it is approved it waits for effective date and then the user record is updated with new manager. once new...
I have created a flow and I want to send an e-mail to the requestor after 2 hours of task closure. Any suggestions on where to set the time in Flow Designer.
Report of average weekly active incidents
i have created a workflow to add user to the AD group based on the orchestration now i want to add single user into multiple groups , please help me how can i achieve this fields 1 : requested for is reference fieldfields 2 : group field is a li...
I have an onSubmit client script that's running on a catalog item. There are 3 fields - A, B, and C. Field A is a reference type field and B and C are single line text. The aim of the catalog client script is a) Prevent submission of the form if the ...
Hello All,Like I have 3 fields are there which are single line text fields, so when user enter a value in first name as haresh and lastname as haru then the third field should population haresh haru as the display name in portal catalogue form.. Rega...
Hi Team, I have two fields Field A and Field B where if I enter user in field A, the same user shouldn't be populated in user B and vice versa. If user is selected in field B it should not be populated in field A. Can anyone help me with the script ...
This requirement should work like: Once you select the yes answer for the first quetion then next quetion should display.Like that when you select the yes for second quetion then only third quetion should display.
Hi Community, How to modify the fields on the popup window when user clicks on the preview this record button "i icon"? Thanks,Poorva Bhawsar
Hi team,I have a requirement for add new field (caller device) in interaction's incident tab, I am creating interaction and incident through Agent workspace and when i am going to create incident so caller device field is not showing, and this field ...
I am trying to make the Details mandatory on the popup when someone marks a Knowledge Article as Not Helpful. I have seen several posts related to this but have not seen quite the solution we are looking for. Updated the ng-angular template "kb-feedb...
Hi All, Change request getting stuck after replacing approver from edit option. Thank you in advance for any suggestions/help.
Hi Community,I had an requirement that when a request is approved it cannot be cancelled I have tried certain ways wanted to know if there is something easier than that.
Hello All,I have created the custom table as "guest" in that table I have field called "guest I'd " so, when user submitted the request form system automatically created a record in that table with the I'd of EX000001, EX000002,EX000003 Like this way...
Hi All, I have requirement in which I need to import data into table using transform map. Impact type, category and sub category are drop-down values. Category and subcatergory are dependent upon impact type. I have to skip wrong combination of above...
