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How to delete template from Catalog Builder

Robert T
Tera Contributor

I'm attempting another pass at catalog builder.

Several questions to which I cannot find answers elsewhere:

1) How do I delete a template?  

2) Where do these templates live?  (what table)

3) Is there a way to change the template type?  (I selected record producer, but that can't target a FD flow, so need to switch it)

4) How do you migrate these templates to other instances?

Thank you

--Robert

1 ACCEPTED SOLUTION

Miguel Donayre
ServiceNow Employee
ServiceNow Employee

Hi,

1 - you delete it from the table  - sc_template

2- the sc_template table go to - sc_template.list

3-  I don't see an option in the actual record to change the template type

4. You could use update sets. 

View solution in original post

3 REPLIES 3

Miguel Donayre
ServiceNow Employee
ServiceNow Employee

Hi,

1 - you delete it from the table  - sc_template

2- the sc_template table go to - sc_template.list

3-  I don't see an option in the actual record to change the template type

4. You could use update sets. 

Community Alums
Not applicable

In addition, the sc_template_detail table stores the values of your template. After deleting the sc_template record, you may want to go to sc_template_detail.list and delete all records with the "Template" column with an Empty value.

Hello! What permissions do you need to delete a template? I have catalog_admin rights but don't seem to be able to delete the templates