How to disable Two Step Checkout in Service Portal?

[MarcB1]

Hi

Does anyone know how to disable it?

The System Property "glide.sc.checkout.twostep" is already on "false"

I'm on Jakarta.

Thanks

Marc

[G_Ede]

It should be disabled by default...

What button do you press to get to the screen above?

[MarcB1]

Hi Graeme

I add one item to the cart and then click "Cart" -> "View Cart" in the navigation header

https://<customer>.service-now.com/sp?id=sc_cart

Marc

[G_Ede]

Thanks!

Do you get the option from the catalog item to "Submit"?   The out of the box behaviour seems to be:

Submit from the item -> Request is logged.

Add to Cart from the item -> item goes into the shopping cart, but then it's possible from there to Checkout immediately -> Request is logged.

If I view cart I get the same screen, but it looks like you should be able to log the request directly using either of the methods above.

It might be that two-step checkout adds another level?

[Kishor kumar1]

Hi,

Two way checkout is not there in service portal.

That is default functionality If you don't want that part, just clone that widget and write css like

.order-details-container{

display:none;

}