CI approval group
When a change goes to 'asses' state, approval should go to selected CI's approval group. Please can someone help me out on this usecase.
Forum Posts
PDI are unavailable
PDI are unavailable. Is there a known outage? When can we expect it to be back?
Resolved! Client script and script include help
Hi All, I have tried to write a very simple client script and script include which will simply show a message when the priority value changes on an incident record. This is just for testing purposes. Could anyone point out what I have got wrong here ...
Catalogue Builder
HI,User not authorized in the catalogue builder to edit any of the items, Even the owner of the catalogue item is not able to edit.The user has catalog_admin role When tried to open in the builder"You are not authorized to edit this record." What els...
Dynamicly restrict list of CI choices based on selected category/subcategory - Incident
In Incident form, when Category is Selected as Hardware and subcategory selected as Windows Server or Linux Server .Configuration Item field should auto populate list of class of Windows Server CI or Linux Server CI. For that I have done two thing:...
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Need to return public holiday value
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How to show the RITM variables section in Approval page in portal?
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How to use $timeout function to send data to server side on portal
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how to create database view table on history and x table
We have tried this way but no results.table // order // prefix // where conditionx table //300 //fr // rl_id=fr_sys_id sys_history_line //200 // hl // hl_set=rl_sys_id sys_history_set // 100 // rl // kindly assist
How to create report based on string value
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Not able to add a report for sum of a string field
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Resolved! Dynamicly restrict list of CI choices based on selected category/subcategory - Incident
All,I have a business requirement to restrict the list of CI choices based on selected category/subcategory on the incident form.So for example, we have a category = Hardware and a Subcategory = Computer. In the configuration item field I'd like to h...
Resolved! How to get all the Catalog Items from all the SCTasks assigned to all my groups using script include
I want to get the list of all the ITEMs from all of my SCTasks. 1. Get all SCTasks assigned to is (dynamic) one my groups. (assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744) 2. Get all Items from all the SCTasks in the query. SCTASK > RITM > R...
