How to display an Info message in ServiceNow Portal

Priya131
Kilo Contributor

Hi,

How to display an info message for the service Now Portal when the incident form resolved state changes to the closed state.

Regards,

Priya

20 REPLIES 20

BALAJI40
Mega Sage

Hi,

If you are using the business rule then use gs.addInfoMessage() and the same for UI action as well.

Hi Balaji,

I have used the same but it was not showing any info message in the portal.

find_real_file.png

 

find_real_file.png

 

Regards,

Priya

Hi,

It should be before or after business rule and mark when to run as update.

Hi, 

I have done that as well, even though it was not showing an Info message.

find_real_file.png