How to display error message in the service portal using business rule.

Sai25 · ‎11-17-2019

Hi All,

I want to display error when he is entering the value more than 10 in the field. Through client script it is working fine but using business rule i want to show error message in the portal.

IP Range is the field where i am actually trying for this.

Could you please help me on this,

Thank You,

Sai.

Harsh Vardhan · ‎11-17-2019

sample code catalog client script:

var ab = g_form.getValue('ip_range'); // make sure the variable name

if(ab > 10 ){
g_form.addErrorMessage('This is an error');

}

View solution in original post

Sai25 · ‎11-18-2019

Hi Harsha,

Its working with g_form.addErrorMessage("Please enter a value in numbers.");

Thank You,

Sai.

Harsh Vardhan · ‎11-18-2019

addErrorMessage() will not work on portal.

Thats why i said use showFieldMsg() instead of addErrorMessage()

https://hi.service-now.com/kb_view.do?sysparm_article=KB0713157

Harsh Vardhan · ‎11-20-2019

any update on this thread.

if i answered your query , kindly mark the answer correct and close this thread.