Hi,we have configured notifications using workflow. but the issue is related to the delay time of receiving the emails. the delay time increases with 5- 15 min. How can I make it faster is there any way to reduce the time for sending the emails?thank...
Hi All, I want to create and update incidents with the help of the transform map. The number field in the incident table is unique. The issue that I am facing is that when I am sending the request body using the Postman the record is getting created...
Hello , I need to have all the attachments of RITM showing to/ accessible from respective SCTASK as well (in Admin Workspace also). What are the possible ways to do it , and how can we do. Please Suggest. Advance Thanks,
Hi add mentions to a message is not working on portal , tagging someone using@ in post message is working from platform view but not in portal view
Hello All, I have an requirement to create an catalog task and associate to Existing RITM , So can I please have some sample script to develop thisSo in the payload what details do they need to send etc @jaheerhattiwale
Hi All, There is no show related fields drop-down in the filter of Data visualizations in workspace. This seems like OOB behavior. Is there anything that we can do to change this? Please suggest Thank you in Advance.
Hi All My requirement is business will be encoding the attachment and sending that encoded value in excel format and the same we need to decode and transfer to ritm form via transform map. So is it possible to do so? if yes how?. what transform scrip...
Hi Team, I have 2 ci classes, instead of creation manual entries in cmdb_rel_ci table. i just wanted to build the relation ship automatically while inserting the records. for example: let us say parent: parent class few records are there in this cl...
I want to change the color and size of the text in the "placeholder" of AISearch. I added a::placeholder to the CSS of the typeahead-search widget, but could not change it. .aisearch::placeholder{ color:red !important; }
In a Busines rule if we have When to Run Filter condition and Advanced tab Condition as well, then which condition will be executed first.
Hi All, Is there a way to find out what workflow a Knowledge article is using? A user is trying to retire one certain article but when he goes to retire he get the "pending retirement" message but the article isnt sent for approval. This is only goin...
Need a report on groups containing all inactive members.
Hi All,I have an requrement where the catalog item should be hidden on portal if the currently logged in user's country is Finland . Any guidance will be helpful. Thanks!
My client is interested on some of the related lists available in Change Management. There are two lists that I cannot find any information on. I`m interested in the intended use of these. It seems to me I exhausted all search options - I looked in t...
Hi All, Please let me know if there is a way to use html tags while showing a field message through showFieldMessage() in a catalog item. Please suggest if it is possible to make a part of the text as Bold. I have created a message key to store the a...