Hi Experts, i've multiple variables on catalog items and i need to send them in notification as well. i can't send them directly via Notification module, and event can only have two parameters. can someone guide me how to do it via notification ema...
How to add Servicenow direct Attachments from URL or Google drive?
Hello - SNC. We have an interesting requirement. The requirement is - When we click the attachment pin button on any form which is used to lookup files in our local disk. They want to extend this to - When attachment button is clicked, the lookup for...
Hi All,I have a notification that supposed to be triggered when an event is being fired.The event is being fired but the notification not.Does anyone know why? Thanks
Hello,We have an applet based on the table. If any action is performed notification will be triggered to the Mobile app and when we try to open that notification it opens but with blank info. How we can fetch all the info like a short description, es...
Hi All,I am using Flow designer to create the Request through email.I have created two variables:Short description- Single text lineDescription- HTML.For Short description I have added Subject Line and for Description Body Text. But the value is comi...
Hi Is there way to create Custom logs in syslog_email table on Inbound action?
Hi All,I want to create a notification when a change request end time field is being reached.Does anyone know how to do this? Thanks:)
Hello Experts,Our client is migrating from multi-SSO ADFS to Azure AD with "federation to Pingfederate". But we can't seem to find documentations for configuration on SN for this structure. Does anyone have any idea? or url for reference? Is this jus...
Please find the data attached which has Contractor Onboardings Service Requests failing to create Sub-task.We need to investigate the following:1.Is there a bug in the system that is stopping the STASKs to be created?2.Retrigger by SNOW team helps in...
Hi, I'm getting this old content view, which got worse by turning off the the next experience feature.Now everything is displayed differently. Anyone has a clue how to change to the normal view in this situation?
Hi. I have created a staging table where I am mapping some of the fields to SLA Definition table fields. I need to set a filter in start condition field in SLA definition table using transform map. Is that possible? Please help me with this.
Hello, I am looking for the way to change "From" address which is sent from agent workspace.I know that From address can be changed in the notification configuration but I cannot find the notification configuration which is triggered by email compose...
Hi Team, Please help me on the below requirement. I have hide the attachments based on the states for this i have written on load client script, now i want for Change Management groups members need to accessible in all states.I have written below scr...
I am using OOB Service catalog Rest API : POST https://nmldev.service-now.com/api/sn_sc/servicecatalog/items/{sys_id}/order_nowto create request in ServiceNow. As part of the payload we are passing below parameters. "sysparm_item_guid": "","get_port...
