I have an UI action "Create Incident" in RITM table. A pop up opens which prompts the user to enter comment. It creates an Incident once the user enter the comments and click OK. The Incident gets associated with the RITM. This is working as expected...
I have Updated the search group name in Text Search Groups table , but its not reflecting in platform when table items are searched . tried to re-name it twice, but still not reflecting. please help
What is true about a page? a. Displays content via wigets b. Can be used in any service portal c. it is styled by theme d. can only be used in one service portal please tell me the answer if you know. Thanks in advance.
When using ui policies to set start date and end date automatically i get this error when create new change. The error appears in New York but worked fine in London release Listed below is error in screendump, the policy and further down the error in...
I want to show total number of comments on the idea portal for each idea. and also when click on comments then go the comments section.Just like i want I am attaching the picture.
Hello Experts, I wat a flag to be displayed against 'Standard' change. I mean the change of type 'Standard' should have a flag displayed to identify.Can anyone help how to proceed on this? Thanks
Hi, How provide interaction delete access to admin. Once i select multiple interaction records in table list view in interaction.list table. I cant able to delete because delete button is readonly. How to delete from table list view once i select mul...
Hi All, I have a requirement for a catalog item that whenever any additional comments are added in the RITM, it should trigger an email notification to requested for(which is a custom variable in the catalog item). Can you please help me on the same....
Hello All,Whenever any user publishes a KB Article, a rejection email is sent at first, and then the approval process takes place. If the KB article receives the required approval, the article is then published. However, at the start, when we create ...
Hi There, can we move table one scoped application to different application table ? if yes How ? many thanks
How can you see the 'subscibed users' for product subscriptions, we are apparntly over our HR subscription (HR Enterprise Onboading - HR User v2) however there is no easy way to see which users or groups are subscribed.The 'Subscribed Users' related ...
Hi, we have around 100 million records in our CMDB tables and it's taking a lot of time while trying to access any of these tables. We already have indexing setup, however it's not of a much help. Wondering how of the customer who have the large data...
In my catalog items we use the Step Based request fulfilment flow. Is there a way to add Service Fulfillment Steps without using Catalog Builder? I know that this can be easily done in Catalog Builder but I'm trying to avoid using it because I hate h...
Hi All,I want to hide new button, remove filter icon from the list view. Basically a read-only kind of list view. Can I use list control to achieve this or do we have any other functionality. Please suggest.
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