How to know the instance Time Zone ?
How to know the instance Time Zone ? Specific to instance Like DEV instance ?
Forum Posts
Resolved! Reference Qualifier based on Form View
Hi, We have a requirement to apply reference qualifier for a reference field based on for form view. We have 2 views for location table say A & B. The reference qualifier specified on the Dictionary entry should be applicable only for view A and not ...
Adding Assignment Group or Approval Group from Change Tasks to Change Approval in Flow Designer
Hi Everyone, I was looking up for possible solutions similar to this article to generate the approvals based on the assignment group of the Change Tasks under a change request when it has been moved authorized state. https://www.servicenow.com/commun...
How to change the owner for report?
How to change the owner for report?We have 10 no s report for one use who was resigned recently , now our customer want to change the owner of this report to some other personHow to achieve this ?I cab able to saw all reports and its created by ex em...
Resolved! Birthday Email Notification
Hi Team, Good Day. Please help me for the below story. We require to send a Birth Day Notification Email on the user’s Birthdate. For Example, Your Birth Date is on 24 April 1996 so you get a Notification on 24 April. You have to perform the task...
Resolved! Prevent submission of a service catalog item if a boolean variable is false.
Hi I was hoping someone could help with an onSubmit() client script?The script is to prevent a catalog item from being submit if a boolean variable is false with a simple alert. I get the alert and the the item won't allow me to submit which is what ...
Display and Hide choices based on a choice of another field
Hi All. I am seeking some advice regarding my requirements in terms of the best approach. I have a field which is called Name this the type of Choice and I have defined 4 values as the choices ('Payments', 'Card', 'Invoice', 'Statement').I have anoth...
How to update the one table data into another table.
i have pulled the asset data from Intune system to ServiceNow into one table ( intunedata) by using the intune spoke now i want to load the data from intunedata table to alm_hardware table with transform map. Please let me know how can we do that , ...
Unable to format 14/08/2021 00:170 using format string yyyy-MM-dd HH:mm:ss for field start_date
Hi All, I am getting error while importing change records using transform map. Please suggest? com.glide.db.impex.transformer.TransformCoercionException: Unable to format 14/08/2021 00:170 using format string yyyy-MM-dd HH:mm:ss for field start_date ...
Set contact type to self service
Hi, I have a requirement to set the contact type on the Service request to 'Self-Service' if the request has been submitted via ESS portal. How this can be done? Any help will be appreciated. Thanks in advance!
Resolved! Related Incidents in Problem Tickets
Hi Help, Good day. I need to create report showcasing all the related Incidents of various problem tickets. How to proceed further.I need to showcase all the Incidents shown in Incidents Tab within the problem ticket. Please help. -ThanksBh
How to make all check boxes mandatory on a catalog item
Hi experts,We have a catalog item with 3 checkboxes one after another.Generally if there is a group of checkboxes then by default selection of at least one checkbox becomes mandatory.But Client wants all of these 3 checkboxes to be mandatory. Is ther...
Flow Designer IF doesn't capture an approval state as an option to select
Hello, All! I'm currently having problems with my Flow Designer CHG flow. Early in the flow am creating an Ask for Approval, and later in the flow I'm using an IF statement to call back to it. To put this in context, I created a new option for peo...
Resolved! How to create a number type field as a variable in a catalog item?
I created a variable and gave type as single line text. In this i want this variable field to be restricted to only numeric characters.
Hide/Show choice options in Record Producer
Hi @Ankur Bawiskar , I have a requirement to hide a particular choice option of Select Box variable based on the particular record selected in Reference Variable on the Record Producer. I have written an Onchange Client Script for the implementation...
