How to display "When an incident has a knowledge article attached the Knowledge articles "Incident" tab should reflect/populate the incident # that was attached to said article.

[Ram141]

When an incident has a knowledge article attached the Knowledge articles "Incident" tab should reflect/populate the incident # that was attached to said article. 

[Ankur Bawiskar]

Hi,

okay any field on incident you could find which stores knowledge; please check xml of the knowledge record

Regards
Ankur

[Ram141]

I have searched both Incident and Knowledge Article record xml 's  and i don't see incident xml is storing knowledge related sys_id and Knowledge Article is storing incident related sys id.

i could see on incident record worknotes only updating as article attached.  

[Ram141]

And they are using the below related list to attach Knowledge Article on Incident Form,

[Ankur Bawiskar]

Hi,

in that case you can use this table to query in the relationship script section

please try this and check once

(function refineQuery(current, parent) {

	// Add your code here, such as current.addQuery(field, value);
        var incArray = [];
	var gr = new GlideRecord('m2m_kb_task');
        gr.addQuery('kb_knowledge', parent.sys_id);
        gr.query();
        while(gr.next()){
         incArray.push(gr.task.toString());
        }
	
    current.addQuery('sys_id', 'IN', incArray.toString());

})(current, parent);

Regards
Ankur

[Ram141]

I have added the highlighted "Attached To Task" Related list to the  below selected section and it solved the purpose,

Unfortunately i couldn't find "Attached To Task" Related list in the "sys_ui_related_list table and now not sure from where this related list came up.