Hello Team, I have two fields "state" & "status" on a form. the value in state field should reflect in the other field .I want to sync /align both the fields . If I write a business rule/client script on "state" field , it should work on the "status...
Hi, I have custom table. When ever attachment is attached to any record in that custom table, I need to send a email to the caller saying that attachment is attached and have to send attachment to caller in that email. Please help me to do this ASAP....
Hi Guys, Hope you are doing good! In the Quebec version i am not able to see 'Publish' option for the Reports application under 'export to PDF' as we use to view in the earlier versons such as Paris etc.. where can i find the option to 'Publish' Plea...
An error (image named 'error on sp' attached) is displaying on the service portal while submitting the request for validating attachment dependent on variable value (if the variable value is yes, then pop up a message - 'attach a doc.', & if no, then...
I am looking for a way to notify users when a field is changed on the Location table. Is it possible for the notification to include the previous value as well as the new value? I know there is a history of changes made in the system but is there a ...
Hello, I need to query a table according the user's answer on the request, but up to now I was not successful, can somebody help me to right a script that can query the table according reference field on the Catalog item? Specifically, the user nee...
Please help me to understand that>>How do business rules, client script & script include differ from each other in ServiceNow? & How do UI Action & UI policy differ from each other in ServiceNow?(requesting support with example) Will appreciate your ...
I need to remove the servicenow details as I mentioned in image from portal
I created an SLA depending on the end date, but once the end date is changed i want to reset the sla accordingly to the new end date. Can anyone please help with this?
Change task planned start/end date should be same as Change request , also when Change Request planned dates are updated , Change Task planned date should be updated as well
I created an SLA for a RITM and selected 'Breach on Due Date', but through testing i discover that you're only able to base this on the due date of the task and not the due date of the RITM itself. I have many RITM's that generate multiple tasks, the...
Hello everyone, I am trying to create a REQ/RITM through the inbound action but the script is acting weird. Table : sc_req_item. Script: (function runAction( /*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger...
I have a group in ServiceNow. I can add one manager but need to add a second manager to receive the alerts and be able to view the group tickets.
The validation has run into an error, please ensure you have set up the task exactly as instructed, these error details may help you see what is missing:ReferenceError: "x_snc_sim_client" is not defined.Have you carried out the task instructions? If ...
Greetings!When I go an create a user or edit a user, I click on "Department" to search for a department to associate the user.However, this list turns out to be blank. This isn't correct as I definitely have Departments. It seems I can only associate...
