How to edit the UI action on "Actions on selected rows" on sc_task table, under Approvers tab?

AbdurRahmanSnow · ‎11-10-2025

Good evening.!
How to edit this UI action button "Request approval" on sc_task table, under Approvers tab?

I want to either edit it to write a script or, remove it? Please help. (Also, please ignore the other "Request Approval" button on the context menu. That is a custom button.)

@Ankur Bawiskar @Dr Atul - LNG @Viraj Hudlikar

Teja R · ‎11-13-2025

I think, We can’t hide a UI Action from the list Choice (like on sc_task) using a condition

However, we can disable the functionality of that UI Action instead.

I handled this by creating a Script Include to check the table name and then used it in the UI Action’s condition.
Script Include:

Ui action:

Result:
sc_req_item table:

sc_task table:

Regards,
Teja

View solution in original post

Voona Rohila · ‎11-10-2025

Hi @AbdurRahmanSnow

That UI Action will be on Approval table(The table that is linked to that related list) and not sc_task table

Check UI Actions on Approval table which has 'List Choice' checkbox to true and modify accordingly.

AbdurRahmanSnow · ‎11-12-2025

Hi @Voona Rohila .
Thank you so much for your reply.
Since, this List choice button is also being used on RITM table, I don't want to modify the script. But how can we restrict this button to not be visible on sc_task table? Please check.

vignesh parthib · ‎11-10-2025

Hi @AbdurRahmanSnow

You can modify Ui Action using below url, edit URL below Instated of Dev replace with your instance name

https://dev.service-now.com/sys_ui_action.do?sys_id=cc27b118c611227600a16605b1368aa4&sysparm_view=&s...

You can modify the data.

Thanks,
Vignesh
"If this solution resolves your issue, kindly mark it as correct."

AbdurRahmanSnow · ‎11-12-2025

Hi @vignesh parthib
Thank you so much for your reply.
Since, this button is being also used on RITM table, I don't want modify the script. But how can we restrict this button to not be visible on sc_task table? Please check.