Hi, Requested by details are in variable set, created department as seperate variable. i want to populate department based on requested by. i wrote script include and onload CS. i'm not getting where i did mistake. Please help me.Script include:getDe...
Hey ,I have a requirement to make a ui action that onClick convert incident into a Request.It should populate a few fields from incident table as well as the worknotes.
Hello community, I'm looking to get some domain names along with certificate renewal status entered into service now ??question is:- 1)Do we have any OOb table available to get the domain names entered or we need to create custom?? we have attribute...
When user logged in to servicenow and click on particular module under the application menu in scope application, then the currently logged user associated to whatever the groups, those groups should be auto populate to him/her. How to do this? Can a...
We are implementing CIM and despite searches, there are two things which i was not able to find how to do.I have the OoB sn_cim.improvement_manager role 1. Business Process - informational message: This record is due for review and updates (see scr...
Hi,Anyone can help on to write ACL for everyone can assign the problem to anyone when problem record is new record and once submitted problem record then only members of the current ‘Assignment group’ reassign themselves.
I have a UI policy. If end users: - Select YES for a yes/no questionAND- Select a weekday It'll give them an error message "Load release across partitions can only be completed on weekends."\ Can someone explain why Thursday is the only day of the we...
Hi, I have two table one is customer_contact and another one is customer_account so i have created one contact the contact name is test and also added two accounts in the related list to that particular contact (test).I have requested for is referenc...
Hi,On article page on portal, I want to do one configuration which should be like for article headings there should be 1 on this page widget as shown in screenshot & it should have headings & once you click on that headings it should navigate you to ...
When a hr case is closed, there is a move attachment button. Can you please help me in this as i have not seen any ui actions and business rule related to this...Please help me out in this? Thanks in advance Nikita Gupta
Hi, On the Change Request form, we have a reference field called Configuration Item and is referencing the cmdb_ci table.When we search for the CIs by clicking the magnifying glass on this field, it will show CI names from all the child tables of the...
I need some assistance as I can’t see where am going wrong on the ITSM simulator course, last task that is not validating is this part - Create a blackout schedule named: "Monthly Freeze/Blackout Period".a) Should be applied to all CI classes.b) Crea...
Hello Everyone, I want create new related list on the case table. Need display any active incidents for which account case raised. In Incident table we had company field(reference field) which shows the account data on incident. How achieve this..? ...
I have one variable in service catalog type is Reference.I want to set default value (unique value not from record).Default tab - not working.So, any other way to set default value it.
Hi all,i have given a link below, this is actuall requirement.https://www.servicenow.com/community/itsm-forum/reset-workflow-for-req-and-ritm-and-approvals/m-p/30... As Atul suggested this is not recommended, i want to suggest my client a alternate t...
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