how to enable Benchmark?

[kevwatson]

How do you opt into Benchmark? I can see there's a user account in my instance and it's currently active. Also how do you configure who receive the benchmark data, there's currently no notification setup for this?

[arielgritti]

Hello

Are you talking about instance benchmarks?

If yes, the benchmarks are in the HI portal

You will see a dashboard with your instance's metrics.

I hope my answer has been useful

Ariel

PS: Please mark my answer correct or helpful if I have helped you. Thanks

[kevwatson]

I don't have the "benchmark" option under instances in my HiPortal?

[arielgritti · Accepted solution]

Hello

Look at this

https://community.servicenow.com/community?id=community_article&sys_id=057c22e1dbd0dbc01dcaf3231f9619b1

Ariel

[arielgritti]

If you are in Jakarta or Kingston, to enable Benchmarks, look at this:

https://docs.servicenow.com/bundle/kingston-it-service-management/page/product/benchmarks/task/t_EnableBench.html

Ariel