How to encrypt catalog item variable in ServiceNow

SNOW46
Tera Contributor

‎06-20-2023 10:01 AM

Hi All,

We have a requirement to enable PII Data Encryption for Catalog Item variables. How to achieve this can anyone let me know on this?

Thanks

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4 REPLIES 4

Ravi Chandra_K
Kilo Patron
Kilo Patron

‎06-20-2023 09:25 PM - edited ‎06-20-2023 09:25 PM

Hi @SNOW46 !

I have never tried this but pls find below article if this can be of any help in achieving the variable encryption.

https://www.servicenow.com/community/developer-articles/servicenow-introduction-to-glideencrypter-wi...

 

Regards,

Ravi Chandra

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SNOW46
Tera Contributor
In response to Ravi Chandra_K

‎06-21-2023 12:59 AM

Hi,

I have gone through this but there is nowhere mentioned regarding the encryption of Catalog Variable.?

And how and where can I use this code to encrypt the variables?

 

Thanks

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Ravi Chandra_K
Kilo Patron
Kilo Patron
In response to SNOW46

‎06-25-2023 07:04 AM - edited ‎06-25-2023 07:05 AM

Hi @SNOW46 

You may want to try using Masked variables. I'm not sure if this provides exact solution, but came across this and sharing with you.

Screenshot_20230625_191404_Chrome.jpg

 

you can also refer:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0681163

 

please hit the Thumb Icon and mark as Correct if it helped!

 

Regards,

Ravi Chandra 

Ravi Chandra_K
Kilo Patron
Kilo Patron
In response to Ravi Chandra_K

‎06-27-2023 11:47 PM

Hi @SNOW46 

Any feedback on my reply?

 

Kind regards,
Ravi Chandra