How to find whether case created by (sys_created_by) user is a member of particular assignment group or not? sys_created_by values differs from one table to other. i want only case record created by is a member of particular assignment group or not

[jnfjn]

How to find whether case created by (sys_created_by) user is a member of particular assignment group or not? sys_created_by values differs from one table to other. i want only case record created by is a member of particular assignment group or not . 

[anubhavkapoor76]

Use the example in this post https://community.servicenow.com/community?id=community_question&sys_id=cd1766a0db66170067a72926ca9619ac

and inside script include use the function isMemberOf

Cheers!!

Anu

[anubhavkapoor76]

1. Create a Script Include for retrieving all group members for a specific Group. Screenshot below - where I have done it for group "Billing Support"

2. Use the script Include in the filter query of list view as below - have used for Incident table (you can do it for case)

Mark this helpful if it works for you!!

Cheers,

Anu