How to force user to enter a start and end date for an outage in change record

[Passion_of_SNOW]

I have a requirement where when a user check the box "Outage required" and saves the change ticket, it auto-loads and outage ticket in the Outage section. 

However, most of the users are not updating the Begin and End time. 

The ask is that when user checks the Outage Required box and saves it, it will load with empty begin and end dates. Where can I update settings to make that happen? 

FYI, the details are pre-filled in the Outage ticket as shown below - 

Users are meant to update them every time, however they do not and this is why the fields need to be blank so that they are forced to do it. 

[Rafael Batistot]

Hi @Passion_of_SNOW, 

In this case, create a Data policy in the table “outage” 

consider the condition “number is not empty” and those fields “Begin” and “End” mandatory true

Let me know if it’s help you? 

[Ankur Bawiskar · Accepted solution]

@Passion_of_SNOW 

so what did you start with and where are you stuck?

If my response helped please mark it correct and close the thread so that it benefits future readers.