How to get a email notification to send only once

[bostonsnow]

Hi everyone,

I have a true/false checkbox on my SCTASK and INC forms. When this checkbox is selected, or set to true, I have a notification configured to send an email to a group of people.

However, every time the record is updated, the email notification is going out.

How can I configure the notification so it goes out only the first time the checkbox is selected?

Thanks,

Mike

[brendanwilson84]

You can check insert only on the notification table. Email will only be sent when record insert and if its checked.

[Venkat122]

Hi Mike,

Use the condition like below

checkbox --changes to---true

Thanks and regards

Swamy

[bostonsnow]

Thank you both for your quick replies!

I do have a condition set to send the notification when the select box changes to true but it is sending every single time someone edits the doc. I only want to notify a group of people once that it was enabled.

@brendanwilson84 I had "Updated" checked, I unchecked it and selected "Inserted", testing now. It wasn't 100% clear from the SNOW documentation what that checkbox did. Thank you!

[brendanwilson84]

No Probs