How to get all users in a variable for non admins

[Roshini]

I have a requirement to make all users( active and non active users) to be populated in a variable(for a specific catalog item).
As of now there is one OOB Business rule running and blocking non admin users to not select inactive user.
is there a Bypass or fix that can be done to get 
all users(active and inactive) for a particular variable (variable name -user) in a specific catalog item( item name -Microsoft outlook)

[Ankur Bawiskar]

@Roshini 

yes this is OOTB limitation.

this link has workaround from Brad, but remember you will have to edit the OOTB Query BR on sys_user for this

How to make inactive user visible for non-itil users. 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Roshini]

Hi Ankur,

Unfortunately this is not working for me, It is giving all users for variables in different item as well.
I need all users to be visible only for a specific variable in a specific item