how to get count of total incidents in system logged

[ganjimahesh]

Total count of incident/SRs in system

[snehabinani26]

You to navigate to any table and check the total count.

Let me know your requirement in details, where/how you want this count

[ganjimahesh]

I need the code to get the total count of the incidents/SRs logged in the system.

[syedfarhan]

Hi Mahesh,

Try this in Background script : It gives total number of incidents

var count = new GlideAggregate('incident');

count.addAggregate('COUNT');

count.query();    

if(count.next()) {

    gs.print(count.getAggregate('COUNT'));

}

Thanks,

Syed Farhan

[snehabinani26]

Hi Mahesh,

You can have a script like this to run in Background script or where ever you want.

var gr = new GlideRecord("table_name");

gr.query();

var count = gr.getRowCount();

gs.log(count);