How to get REQUEST number in notification (notification is on RITM table)

sinu2
Tera Expert

Hi,

I have notification on RITM table as soon as request submitted notification will trigger, In the notification content i need to show REQUEST number with hyperlink. How can i get that?

find_real_file.png

1 ACCEPTED SOLUTION

Pranesh072
Mega Sage
Mega Sage

You can use 

${reference-field.URI_REF} or ${reference-field.URI}

 

${request.URI_REF} or ${request.URI}

 

https://servicenowguru.com/system-definition/email-notifications-system-definition/email-links-uri-u...

 

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4 REPLIES 4

AnirudhKumar
Mega Sage
Mega Sage
${request.URI_REF}

Pranesh072
Mega Sage
Mega Sage

You can use 

${reference-field.URI_REF} or ${reference-field.URI}

 

${request.URI_REF} or ${request.URI}

 

https://servicenowguru.com/system-definition/email-notifications-system-definition/email-links-uri-u...

 

AnirudhKumar
Mega Sage
Mega Sage

Hey Sreeni,

Did my script work for you?

Andrew_TND
Mega Sage
Mega Sage

Hi, as per above should be easy enough using the below mail script.

${request.URI_REF}