How to get the Parent record created by NAME on Email body using notification script
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01-18-2024 06:01 AM
Hi Everyone,
I have any requirement to get the parent record Created By NAME(i,e sys_created_by) on notification body by using email notification script. Notification triggered on child table. I have coded the below lines of script and it's getting current(child) table created by value. how to get the parent record created by name?
var gr = new GlideRecord('sys_user');
gr.addQuery('user_name',parent.sys_created_by);
gr.query();
if(gr.next()){
template.print(gr.name);
}
Thanks,
Rajesh Bandila
1 REPLY 1
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01-18-2024 06:27 AM
sys_created_by isn't a reference field, so why not query to the parent record directly instead of going through the sys_user table?
template.print(gs.getUser().getUserByID(parent.sys_created_by).getDisplayName());
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