How to give relationship between incidents and problem table ?

venkataci
Kilo Contributor

hello everyone,Need your suggestions very badly.

I have to relate incident and problem like,in the problem form i have to get incidents in the related lists and vice versa.

I am creating an application in the studio. i have created the respective tables. After giving  the relationship,i am getting all the incidents present in the incident form. How to get rid to this. 

please help me out.

I am providing the screenshots for reference.find_real_file.pngfind_real_file.pngfind_real_file.png

1 ACCEPTED SOLUTION

HI,

 

Check Display value of which field is set to true on Problem table.


It should be number but in your case i think it is Assigned to.


Thanks,
Ashutosh munot

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8 REPLIES 8

Brian Lancaster
Tera Sage

Incidents and problem are already related out of the box.  On the incident form you can right click and add the related list Problem->parent and on the problem form you can add the related list Incident->Problem

Thanks for your response.

well, You didn't get my question.when we create a problem in the related lists we should generally have problem=the No. of that problem(near personalize the filter ).Instead of that i am  getting incidents which i marked with red in the photo that i have provided.unable to understand where i went wrong .please help me out 

Hi,


This is because you are using a related list which shows incident as parent.

You might be using a related list called as Incident > Parent

 

Thanks,
Ashutosh Munot

 

And if you are using this related list on problem then you have to use Problem as Parent instead of Incident related list.


Please give us a Screen shot of related list. Right click on Header > Configure > Related List and see .


Thanks,
Ashutosh Munot