I have a reference field on incident pointing to users. I dont want to have the ability to click on new button from there. How can i remove the new button? Users have access to create the record but dont want to have the option from the reference fie...
Backlog of QueriesNumber of outstanding queries that remain unresolved. By using Invoice case management table : sn_ap_cm_ap_case
I have a request item where it we have a date field will select future dates after full filling first task second task should create when the date is matches with today date until then it should wait for condition to satisfy?when I tried with wait fo...
Hi Team, Using the script I am given condition to wait for condition action , below script i am usedvar date = new GlideDate();var vk =fd_data.trigger.request_item.variables.end_date.getValue();if(vk<=date){ return true;}else{ return false;} ...
Hi Folks/Experts,When I click on "Start Teams Chat" from Service Operations Workspace it gets stuck at authentication and gives below screen.** Does it need any separate configuration ? Just for information → My Virtual Agent is working fine with MS ...
Guys , one of user compliant he is getting two seperate surveys for closed ServiceNow tickets.below is my survey configured.Please help me to fix this
how to fetch catalog item name from a lookup select box variable which refers to catalog item table having reference qualifier to show only 4 catalogitems from which 2 catalogs item i want to fetch that 2 catalog item name in if condition
Hi Team, I have a question here , I want to know a role contain by roles details . For example there is a role called "model_manager" , I want to know the roles who contain the role "model_manager". The role is inherited to so many users, Since the u...
Hi Community, On a list view, when a default filter is added, user can click on all in the filter condition and remove that default filter and view all the records of the table. I want users to remove the all option so that they cant select the all r...
Hi All,We have a requirement to Pause and Resume the SLA based on date on the Incident/Work request fform. 1.Upon selection of Incident/Work request State to 'Waiting Change' and providing 'Target/Deployment Date'-should pause the SLA.2.The requireme...
Average Query Resolution Time. Average time taken to resolve an invoice or payment query.
Hi All,Can we create two decision records(flow) in Jira Webhook routing policy.Thanks,Sam
Hello all, I have a requirement to create a confirmation pop up, when we click on the New ui action, i have created the separate ui action on the custom tale and i have added the pop up on the list view.Now, i'm getting the popup with to action on th...
I would like to update work note to be shown as updated by system or system administrator. I am not sure how to show only for this message on line #18 that it was updated by system. Line #20 is not working.
Hi All, I have an orderguide which contains 4 catalogitems . When i select 2 catalogitem suppose apple ipad3 and apple iphone 6s and then go to choose option. In that section there is a field called portfolio which is a reference field that refers to...
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