Hello all, we have UI action(propose resolution) on case form. When we click on it, case state will go to "resolved"now my requirement is when we click on ui-action, intially state should go to "open" after 2/3 seconds state should change to resolved...
Hi,I want to configure that when notification triggers to user it should go as per user's language preference.I have tried with translator feature of ServiceNow but it is paid service. But instead of using that is there any way to send notification a...
Hi All,I have reference field category and a dropdown field field with yes and no on change table. I need to set the drop down value as "yes" when I select a particular record from category field . I have tried the below script but did not get expect...
Hello Friends,Need your help with this requirementThere are two drop down fields on the form:1.Select Request Area (select_request_area ) with 13 choices2. Request Type ( request_type) with 12 choicesgot a requirement like this , if select area = cla...
Hi Team, We have a field called "Vendor Number" on the table, which is linked to a catalog item for vendor selection.Upon checking, we discovered that some Vendor Numbers are missing from the dropdown menu.We found that these Vendor Numbers are not p...
Hello everyone,Can explain tell me about the difference between local update sets and retrieved update sets?
So I have been working on something and it occurred to me after several updates to a process and a table in the system that the design I had was probably not the best. In reviewing ways I could improve it I decided that maybe the best way would be ...
Unable to edit currency type field from list view in workspace servicenow getting an error this field type is not supported to edit can anyone know please share you inputs on this.I also removed currency from ui properties but still unable edit from ...
Is there any way to change the Theme on the Polaris UI. I like to have different themes for the different instances (dev., test. prod)?
Good evening. I have a requirement that, on a Catalog Form, we have one approval, through Flow Designer.So, assume, if 30 days passed, then it should get auto-approved?How can we do this? (Screenshot attached below)
Hi experts,I have a requirement related to the state flow on the incident form and would appreciate your guidance.When the incident form is opened, the only available state option should be "New".After submitting the form, the state should allow sele...
Need to hide bulb icon at short description field only on incident form and not on all other task tables. Some one can help me on this. Thanks
Hello friends, I have a query :Print count and incident numbers for incident with top 3 prioritiesE.g.Priority 1 - has 50 incPriority 3 - has 45 incPriority 5 - has 35 incPriority 4 - has 5 incPriority 2 - has 1 inc Than i have to print top 3 priorit...
I have a requirement that incidents whose category is software need to display those details on portal.Please guide me how can I achieve this . Also I have created a button on portal called incident details. When i click on that button it should disp...
After adding approvers manually for RITM, and after approving the approval record the RITM state/stage should be updated.By using flow designer it's not working, please help me in creating the BR for this requirement.below was the script BR on RITM ...