Hi Community,I have a requirement that, we have a catalog item and attached to a flow designer to fulfill the requirement. there are multiple steps in flow, 1. Task is created 2. Ask for approval3. if approved --> submit catalog item request ---> cre...
When copying a change request and the related tasks, I need it to exclude copying any task that was created from a flow, or where the short description starts with 'Technical Review' Either option would be suitable. Has anyone done this or something...
SpoilerHi,By using the ATF i want to attach a file under the Picture attachment which is mentioned in the below mentioned screenshot.By using the ATF i want to attach a file/image under the PictureHi,By using the ATF i want to attach a file under th...
Is there a way to keep the file extension when a user puts an attachment with a filename that exceeds the limit set in ServiceNow? I know we can change the maximum lenght of the filename in the sys_attachment table, but that's not what I want. I...
Hi community, I'm working on the Service Portal for my organization and they would like to see some variable fields in in the SC Shopping Cart widget. The widget is using the large_shopping_cart template and by default and it only displays the Item ...
Hello All,I'm facing an issue with validation in onSubmit catalog client script. Went through different articles, but couldn't arrive at a concrete solution for this. Any help is greatly appreciated.TIA
Hi Team, How to remove the subscription from and in-active user profile ?
Hi,In ATF how can i open the 2nd SC Task which is creating after 3 minutes of first task Closed Completed Once i close the first SC task then 2nd SC task will open after 3 minutes of time delay how can we achieve this type of scenario in ATF.Please h...
Hi, In my Email Logs (sys_email) table if i search in Subject as "Undeliverable" there are thousands of emails. It is overpopulating my email box. Can anyone help me , why is this issue occurring for Incidents and Catalog tasks? The TYPE of emails is...
Hi All, I have one JDBC data source. I need to create incident automatically when imported data count is 0 or import set job is completed with error or cancelled or did not complete. I have written below transform map script on complete .Could you pl...
Hi, I have created a database view by joining RITM and Approval tables. When I ran it, it shows only 20 records per page on list view. I then created a report on the database view and grouped with RITM number, now it shows 100 records per page. I rem...
Hello Team,I was trying to remove roles and deactivate the user account sharedservice.worker but populating warning message as bellow Not allowing update of property: glide.ml.shared_worker.validation.status Can we deactivate the user account?Thanks,...
I have a user looking for a report to display work assigned and resolved by their assignment groups, but wants to see when it was assigned to their group, not when it was opened or created. They work in 2 week sprints that run Wednesday - Tuesday so ...
Hello Folks, When incident state moves to RESOLVED , I want to stop the SLA and if anyone reopen the same INC at that time we want to RESUME the same sla which was completed. Is there any way to resume it? I gone through some of the community st...
Hello All,I have faced the issue in the flow designer: When I set "Run as" - System User in the flow property the flow works properly. But when I set "Run as" - User who initiates session then the flow is not working it gives an error while sending t...
