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‎07-17-2022 10:55 PM
There could be times where some sensitive data could be inadvertently added to an issue in a text format, on a comment, description, or other forms (Fields, etc). For security reasons and due to this information needs to be removed/ Hidden.
Although the user can remove the text, the information will still be present on the history tab of the issue.
Since the history tab can't be disabled, Kindly help me with a way to remove data from the history to hide the sensitive information
Solved! Go to Solution.

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‎07-18-2022 02:36 AM
Hi the only way to hide calendar is to remove the role from system property.
Read the below docs
https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/security/task/t_ControlAccessToHistory.html
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0724318
Harish

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‎07-17-2022 11:01 PM
Hi cant view the image can you attach ?
Harish
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‎07-17-2022 11:02 PM

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‎07-17-2022 11:12 PM
Hi By default only admins can view the this history tab.
If you want to remove certain field follow the below link
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0953508
or modify ACL so that no one sees the record on below table
sys_history_set
Harish

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‎07-18-2022 12:24 AM
Hi you can create a ACL on sys_history_set to hide the fields for particular table
Refer below doc
https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/administer/security/reference/r_HistoryList.html
Harish