How to know if a Catalog Item are also in some Order Guides?

garyz
Mega Expert

On the Catalog item I cannot find a related list to see if the catalog item is also in some order guides. Hardware items frequently get discontinued and there is no visibility on the catalog item side if these monitors or computers are in some order guide as well to update. find_real_file.pngThanks for any suggestions or help

1 ACCEPTED SOLUTION

garyz
Mega Expert

Thank you. That will suffice. A related list tab from ServiceNow on some future upgrade would be awesome. Thank you again. Much appreciated. 

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2 REPLIES 2

Afsar Hussain
Kilo Guru

Hi,

You can see that in Rule base table.

In the navigator type sc_cat_item_guide_items.LIST and you see the list of records for rule base where you can see which catalog items are included in which order guide.

 

Regards,

Afsar

garyz
Mega Expert

Thank you. That will suffice. A related list tab from ServiceNow on some future upgrade would be awesome. Thank you again. Much appreciated.