How to Make Attachment Mandatory in Record Producer ?

[BlackCoder16]

I created a Record Producer and want to make attachment mandatory when service changes and before submission of the Record Producer. 

When I added one file from record producer then I saw it stored that file in attachment table as sn_customerservice_case in table name column instead of sc_cart_item_producer . so i did put query as

getAtt.addQuery('table_name', 'sn_customerservice_case'); 

Attachment Table Screen shot :

but it's not working.

How can I able to do it , please help me ?

Note : Application Scope : Customer Service

My Script Include Code :

My Client Script Code :

[GodOfWar]

There's no need to code for that. You just have to set the attachment variable to mandatory.

[H_9]

Hello,

Go to your record producer.

Check the following checkbox.

Please mark the answer correct if it helps.

[BlackCoder16]

Hi all, 

Already tried it , see

Record pro :

but it's not fetching that attachment .

but it stored in the sys_attachment table.

and this my business rule : 

When to run : async > insert

so i tried with oob attachment UI button and script include method . 
plz help on this ?

[Musab Rasheed]

Hello,

You can write below code in on submit client script and first fetch value of variable because of which you want to make this as mandatory

https://www.servicenow.com/community/developer-blog/verify-mandatory-attachments-count-on-catalog-it...