How to make Two fields mandatory on clicking Close UI action button?

[Ajay37]

Hi All,

I want to make two fields mandatory when user clicks on Close UI action, as one of the fields is Additional comments, I can't go with data policy, because if I give a condition like Make comments mandatory in close state, comments is mandatory even after the ticket gets closed. I want the fields to become mandatory only on clicking the UI action. I have written the below code, but it is working like one after the other If condition. i.e., if I click on Close for first time, it is showing comments mandatory. After filling comments, if I click on the button again, then it is showing track number mandatory.

function closeRequest(){


    if(g_form.getValue('comments') == ''){

        //Remove any existing field message, set comments mandatory, and show a new field message

          //g_form.hideFieldMsg('comments');

          g_form.setMandatory('comments', true);

          g_form.addErrorMessage('The following mandatory fields are not filled in: Additional Comments');

        return false; //Abort submission

    }
	else if (g_form.getValue('track_number') == ''){

          g_form.setMandatory('track_number', true);

          g_form.addErrorMessage('The following mandatory fields are not filled in: Track Number');

        return false; 

    }

    //Call the UI Action and skip the 'onclick' function

    gsftSubmit(null, g_form.getFormElement(), 'close_request'); //MUST call the 'Action name' set in this UI Action

}
//Code that runs without 'onclick'
//Ensure call to server-side function with no browser errors

if (typeof window == 'undefined')
   updateTask();

function updateTask(){
current.state = 3;
current.update();
}

Thanks

[Shishir]

Hi Ajay,

You also need to remove the return false from both the IF block and put it before the submit action i.e. before the below line,

gsftSubmit(null, g_form.getFormElement(), 'close_request');

Regards,

Shishir

[Ajay37]

Hi @Shishir ,

If we place return statement before the gsft, the form is not getting saved when we click on Close UI action, after filling up the values in fields.

Thanks

[Shishir]

Oh yes, can you put both the if condition in OR conditions and put the Return false in the if block and then give it a try?

[Ajay37]

Hi @Shishir ,

I thought to write the script as you said, but I got stopped with confusion like if I write OR condition:

if(g_form.getValue('comments') == '' || g_form.getValue('track_number') == ''){

g_form.setMandatory('comments', true);

g_form.setMandatory('track_number', true);

g_form.addErrorMessage('The following mandatory fields are not filled in: Track Number');

return false;

}

How to show error message, with the field Label only whose value is empty?

Thank you.

[Shishir]

You can use following code for error messages before the return false.

if(g_form.getValue('track_number') == ''){
     g_form.addErrorMessage('The following mandatory fields are not filled in: Track Number');
}
else if(g_form.getValue('comments') == ''){
     g_form.addErrorMessage('The following mandatory fields are not filled in: Additional Comments');
}
else{
     g_form.addErrorMessage('The following mandatory fields are not filled in: Track Number');
     g_form.addErrorMessage('The following mandatory fields are not filled in: Additional Comments');
}