How to make Variable Editor visible on RITM Form?

[Himesh Murthy]

Hello,

There is a strange behaviour/issue that I've been facing with Variable Editor on RITM form. When I submit a request from Service protal for a catalog item that I've created shows up variables on RITM form whereas the same doesn't appear when submited from native page. 

Am I missing something here to make those catalog item variables visible on RITM even when submitted from native page?

Any help here would really be appreciated. Thanks!

Regards,

Himesh

[Ankur Bawiskar]

Hi,

should not happen

Did you check any client script is hiding the variable editor when RITM is getting submitted from native

Regards
Ankur