Hi Howza
Service Now Docs states:
Subflows on the Requested Item [sc_req_item] table in the Service Catalog cannot accept variables from parent workflows."
The variables are indeed available in the subworkflow (parent on sc_req_item, sub on sc_req_item). They are available in the workflow.variables object.
To find them, use the following log statement in the subworkflow:
gs.log(JSON.stringify(workflow.variables), 'workflow.variables');
The variables are then available by using the toString() method on the variable attributes, e.g.workflow.variables.myvariable.toString(). If your variable is a reference field, it will have the suffix _reference in the variablename. E.g. workflow.variables.hostname_reference.toString() instead of workflow.variables.hostname.toString().
One More Approach:-You could also try to let the subworkflow run on global, then you have input variables.
This is How You Can Pass the Variable:-
- In the editor, open and check out the workflow.
- In the title bar, click the menu icon and select Edit Inputs.
- In the Workflow Inputs window, click New.
- Populate the record with the definition of the variable, including the column name, the label that is displayed to the user, and the type of field.
- Click Submit.
https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/workflow-activities/ta...
Please Mark Correct and Helpful
Thanks and Regards
Gaurav Shirsat
