ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Transform Map

I have an excel data with site code and did field. Each site code is aligned to few did numbers. I want this data to load into the ServiceNow table.How can I achieve this? 

Resolved! Agent Workspace: 'Related task' tab on Interaction form.

Agent Workspace: 'Related task' tab on Interaction form is showing REQ numbers related to that particular interaction. We want to change this configuration to look at sc_req_item table instead. Please advise if anyone has any information on this. 

HTML Tag in Confirm()

Hi All, How can we write HTML tags to make text font color to 'red' and bold? Eg:var solution = confirm("Create Incident and Propose it to major incident and then add any incident to parent field"); In the above confirm msg i need to make entire text...

Charishma M by Tera Contributor
  • 590 Views
  • 2 replies
  • 0 helpfuls

How to provide Service Portal access to specific roles users

Hi All , I want to give access to SP portal only to the users having snc_internal role.I have tried using 'Who can view Instance' option.But still SP portal not visible for users having snc_internal role.  How can I achieve this.Thank you. 

Sonu_Parab_0-1676289122782.png Sonu_Parab_1-1676289228892.png
Sonu Parab by Mega Sage
  • 2841 Views
  • 1 replies
  • 3 helpfuls

Disable Add/Remove All button in Multi-Row variable set

Requirement : MRVS should be editable on Catalog task but Add, Remove All and Remove particular row should be disabled means only edit button should be active so that Fulfiller can only update the row and can not add or remove the rows from MRVS.

Resolved! Integration user roles test

Hi All, Need help, For inbound integration we have different roles as given below. if we give these roles to integration user what operation they perform(Like CURD) in servicenow side. How would we know what operation they can perform by granting the...

Resolved! Reference Qualifier not working for 2 variables

Hi All,i written below script but it's not working as expected in reference qualifier if i call 2 variables in ref condition.Provider : AWSProvider_1 : AWS, Azure,VMWareworking condition: javascript: new provider().Info(current.variables.provid...

Emp 53 by Tera Contributor
  • 655 Views
  • 7 replies
  • 3 helpfuls

Resolved! Make a field mandatory if incident is created from new call

Hi All,I want to make 'contact number' field on incident form to mandatory when incident is created from New Call. And mandatory only on new record and if assignment group is Software. Can someone help me in achieving this functionality.

Community Alums by Community Alums  
  • 937 Views
  • 10 replies
  • 5 helpfuls

Resolved! how can i change the width of a field in the form.

how can i change the width of a field in the form. I have a couple of fields, which i would like to align in with the same width. These fields are of string, reference types.

arunram by Kilo Contributor
  • 6088 Views
  • 5 replies
  • 2 helpfuls