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Resolved! How to translate the section label for a custom view?

Hello, Yesterday, I translated my custom application to Russian language.I actually translated the Menu modules of it along with the Labels of the respective fields in the required forms, including the Section Headers.Yet, I was not able to transla...

Resolved! Error msg : The following fields contain errors

Hi Guys, I have created one "checkbox" varaible on record producer. Let's say xyz. Also mandatory. And mapped this to a field in backend which is of true/false type. No issue when user genrally fills all the fields and submit. But if the user didn't ...

sai78 by Kilo Guru
  • 7114 Views
  • 14 replies
  • 22 helpfuls

Update in Display Business Rule

Hello, I have a requirement to create a report "item not yet started" (request not viewed by assigned to person). I have created a custom field and not included in form and I need to update the field to true to use it in the BR I have created a displ...

dharani2607 by Tera Contributor
  • 1439 Views
  • 7 replies
  • 1 helpfuls

Resolved! Field Search Function

Hi, I am trying to find where the search controls are on certain fields. For example on an incident you can search for a caller by email address or name. On Configuration Item I can search by name but I'm trying to get it to be serial number as well....

Resolved! Variable value disappears

Hi All, I hope everyone is ok. Situation i have a catalogue item with a variable set. This variable set has a variable called "business unit" and identifies in which business unit the employee works. It is defined as a select box and values are defin...

cuchi by Mega Guru
  • 1535 Views
  • 1 replies
  • 0 helpfuls

Disable 'Leave page?' popup - service portal catalog item

Hi All, I have created a custom list collector in service portal same as OOB list collector . Its working fine I can able to move data from left to right and right to left. The issue am facing is ,Whenever I place a request after clicking check out ...

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sana11 by Kilo Guru
  • 2721 Views
  • 3 replies
  • 0 helpfuls

Resolved! referenceError:g_service_catalog is not defined - Portal Error

We have a custom Module in Service Portal, where we order items like hardware, software etc. Now in this Module, when the ordering Items are loaded, I am getting an error "There is an Javascript error in the browser Console"(see attacment). This err...

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Lavanya11 by Mega Sage
  • 2574 Views
  • 3 replies
  • 0 helpfuls

Transfer data from one table to another

Hi, I'm having an issue here , we had a requirement where we created a custom table and moved all assessment instances into the custom table but the issue is the "View User's Response" UI action not showing the responses in the Custom table, is there...