How to push Record producer name into a custom field on the form created by the very Record producer.

ravikiran0688 · ‎03-10-2022

When a case is created using a record producer, we want the name of the producer to be updated in one of the custom field on the case form.

@Ankur Bawiskar @Allen Andreas @Sandeep Dutta

Ankur Bawiskar · ‎03-24-2022

Hi,

you mentioned your custom field is reference to sc_cat_item_producer table

So you just had to use this and use correct field name

cat_item.sys_id -> gives sysId

current.u_customField = cat_item.sys_id;

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Mahesh23 · ‎03-10-2022

Hi @ravikiran0688 ,

try the below code

current.u_custom_field_name.setDisplayValue(cat_item.name);

Regards,

Mahesh

Mahesh23 · ‎03-14-2022

Hi @ravikiran0688 ,

Thank you for marking my response as helpful.

If my response helped please mark my response as correct & helpful

Regards,

Mahesh