How to read text from image attachment ?

Gaurav Kumar15
Giga Guru

Hi All,

Is there any way to read the content from the image.

Thanks,
Gaurav Kumar

3 REPLIES 3

josh_nerius
ServiceNow Employee
ServiceNow Employee

Hi Gaurav,



Do you mean some kind of OCR / text recognition? This is not supported by the platform, but there are services like Google's Cloud Vision API that allow you to analyze images and extract text. It should be possible to build an integration with this API or a similar service.


Hi Josh,



I was trying to integrate with OCR but it is throwing some error. So not sure how the request and response XML's looks like for this.
DO you have any specific WSDL or API link via which i can achieve this.



Thanks,


Gaurav Kumar


Is there a specific OCR service or API you are trying to integrate with? The request/response format will depend on which service you're using.



You'd have to refer to the documentation for the API you're using to determine the correct request/response format. As an example, Google's service has examples in their quick-start here: Quickstart   |   Google Cloud Vision API Documentation   |   Google Cloud Platform.