How to give 'Copy sys_id' and 'Show XML' access to particular user
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12-04-2016 11:36 PM
Hiii,
I have an itil user who need access to see XML of the records and search the records using sys_id's. How to provide access for only to that particular person.
Thank,
Tony
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12-04-2016 11:58 PM
Hi Tony,
Left nav menu-> UI Context Menu
Find the copy sys_id context menu, change the condition to gs.getUserID()== "that User ID" and click on insert and stay.
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12-05-2016 12:02 AM
You can navigate to 'UI Context Menu' and open 'Copy Sys_ID' context menu and in condition field add an or condition as || gs.getUserID() == 'sysID of specific user'
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12-05-2016 12:10 AM
Hi Anurag,
That might create complications with upgrades?, I might be wrong but I would always choose to create copies and modify the behaviour.