How to give 'Copy sys_id' and 'Show XML' access to particular user
						
					
					
				
			
		
	
			
	
	
	
	
	
- Mark as New
 - Bookmark
 - Subscribe
 - Mute
 - Subscribe to RSS Feed
 - Permalink
 - Report Inappropriate Content
 
12-04-2016 11:36 PM
Hiii,
I have an itil user who need access to see XML of the records and search the records using sys_id's. How to provide access for only to that particular person.
Thank,
Tony
- Mark as New
 - Bookmark
 - Subscribe
 - Mute
 - Subscribe to RSS Feed
 - Permalink
 - Report Inappropriate Content
 
12-04-2016 11:58 PM
Hi Tony,
Left nav menu-> UI Context Menu
Find the copy sys_id context menu, change the condition to gs.getUserID()== "that User ID" and click on insert and stay.
- Mark as New
 - Bookmark
 - Subscribe
 - Mute
 - Subscribe to RSS Feed
 - Permalink
 - Report Inappropriate Content
 
12-05-2016 12:02 AM
You can navigate to 'UI Context Menu' and open 'Copy Sys_ID' context menu and in condition field add an or condition as || gs.getUserID() == 'sysID of specific user'
- Mark as New
 - Bookmark
 - Subscribe
 - Mute
 - Subscribe to RSS Feed
 - Permalink
 - Report Inappropriate Content
 
12-05-2016 12:10 AM
Hi Anurag,
That might create complications with upgrades?, I might be wrong but I would always choose to create copies and modify the behaviour.
