How to remove Author from Kb Articles in system and from Service Portal?

[Marcin Witosla1]

Hello 

I need to remove Author name and Image from KB Articles in the system and from Service Portal?

I have viewed other community topics regarding this issue:

-commented lines in kb_view UI Page did not help

Can anyone have idea about this?

Regards Marcin

[Marcin Witosla1 · Accepted solution]

Solved :

UI Macro kb_view_common_footer 

in HTML code 

<div id="articleAuthor" class="snc-article-footer-metadata-published" style="display:none;">

change display to none

and Author name is not showed on kb_view

[Lucky8]

Hi Marcin,

UI Macro kb_view_common_footer 

in HTML code 

<div id="articleAuthor" class="snc-article-footer-metadata-published" style="display:none;">

change display to none

Using this i just removed Author name.

I need help to add "Can read" in Agent portal and Service portal

Thanks in advance.

Lakshmi..

[Lavanya6]

Hi,

Could you please try navigate to system properties >> Knowledge Management >> Knowledge Search Properties and Uncheck 'show author in knowledge search results'.

thanks,

Lavanya