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01-05-2023 12:15 AM
1) How to remove "CC" recipients in email notifications
2) I have created QA manager group and added 6 users and configured notifications and added QA group to that notifications.
The issue is ...the notification are triggering but users in QA Groups are automatically getting removed. What might be the issue?
Solved! Go to Solution.
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01-05-2023 12:17 AM - edited 01-05-2023 12:19 AM
Hi @Challasunil ,
you need to go to the Respective notification and check if any email Script is added in the notification body ,
remove CC email script which is adding into email list by which CC will be remove while sending notification
Regarding your second query , Check config in whom to send tab
Regards,
Shyamkumar
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01-05-2023 12:17 AM
Hi,
Please provide the screenshot or something to answer correctly.
Thanks,
Ashish
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01-05-2023 12:17 AM
what is your issue? to remove cc or group members issue?
If it is group members issue, there is probably any custom Business rule on "sys_user_grmember" table, which is aborting the insert action.
Raghav
MVP 2023
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01-05-2023 12:17 AM - edited 01-05-2023 12:19 AM
Hi @Challasunil ,
you need to go to the Respective notification and check if any email Script is added in the notification body ,
remove CC email script which is adding into email list by which CC will be remove while sending notification
Regarding your second query , Check config in whom to send tab
Regards,
Shyamkumar