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02-15-2023 01:48 AM
Hi,
I have created a scheduled email report to send the report with an attached excel sheet, So when a report is sent to the recipients, i see the email body contains the Reference number below. Is there any way to remove the reference number from the specific Scheduled reports instead of making watermark system property as false.
Thanks in Advance!
Solved! Go to Solution.

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02-16-2023 02:54 AM

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02-15-2023 01:52 AM
Hello @Sim1
Please refer to the community link below on how to remove them:
- https://www.servicenow.com/community/developer-forum/how-can-i-remove-the-ref-number-form-notificati...
- https://www.servicenow.com/community/now-platform-forum/how-to-remove-the-ref-msg-line-in-email/m-p/...
- https://www.servicenow.com/community/developer-forum/removing-ref-msg-from-quick-messages/m-p/136442...
- https://www.servicenow.com/community/developer-forum/need-to-remove-refrence-number-from-a-email-bod...
You also have an Omit Watermark option in the emails which will remove the reference number from the emails.
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02-16-2023 02:27 AM
Hi @SatyakiBose ,
My requirement is to send email via scheduled report and the solutions provided by you is for notifications. So, is there any way to hide/remove the reference number from a specific report being sent rather than removing it globally via system properties or email properties.
Thanks!!
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02-16-2023 02:32 AM
I doubt you can make it work without that property change
Can you share screenshot of that reference number ?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-16-2023 02:38 AM