Resolved! null in encoded query
I am trying to check if the field is null in an encoded query, tried using =NULL and ="" and doesn't seem to be working.gr.addEncodedQuery('owner_group=wintel^state=6^assigned_to=""^EQ');Any ideas?Thanks
Forum Posts
Get parameters from the URL in the Service Catalog record producer
Hello everybody. This is my first post here so apologies if I am doing anything stupid. So, I am trying to create a service catalog record producer to take some inputs from the user (obviously) but I also need to get a parameter from the URL. I have ...
Resolved! Hide logged on user from user selection reference field
I've added this reference qual condition to filter out the currently logged on name from the user selection field on a request form, however that doesnt work, any idea?
Resolved! Show/Hide choices on field depending on which group the user is member of
I am trying to hide some of the choice in a reference type field depending on which group the user is part of, at first i was trying to filter it based on what the u_assignment_group field was set to on the form, this is the client script i was usi...
Resolved! Choice list reference to table's column field
I would like to create a new choice field using the Form Design. For the choice list inside this newly created choice field, I want it to be able to reference to a table's column field. Let's say the "u_place_holder" table with the "department" field...
Adding days to date field in client script
Hi GuysI have the following Client script, but I want to add 2 days to the one variable called 'today'. Any ideas?function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue == '') { ...
How do I schedule a certification exam?
I want to take the sys admin certification exam.Where can I go to scedhule this?
How should I use cmdb_ci_computer_room field?
Hi,I want to understand exactly what is the purpose for cmdb_ci_computer_room field?I want to be able to organize the maintenance plan for some especific rooms for videoconference, meeting, trainning, etc.. Can I use this field for this?In the su...
Change schedule not showing conflicts
Hi everyone,I might be missing something. I'm looking at my change schedule module (the calendar) and it's not showing items that are outside of my maintenance window in red/maroon.The maintenance window is set up correctly and when I hit the conflic...
Metric definition for sys_updated_by
I can't figure out why the metric does not create an instance if I am "watching" sys_updated_by or sys_mod_count. Has anyone else had a problem like that? I have one metric definition that is a script calculation and another setup as a field value d...
Resolved! How to Send Email notifications when Change Task is inserted and Assigned to a user
Hello Everyone,I wanted to ask the community how to send out notifications when a change task has been assigned to a user.Please let me know.
Resolved! Is it possible to add the current logged in user's name to a quick message?
I'd like to pull the current logged in user's name into a quick message. Is this possible? Everything I've tried so far just displays the command in the message body.Quick message would look something like this.Now is the time for all good men to com...
Database view group by clause
I created database view with using cmdb tables , I want to use gruop by cluase in Database views where clause like SQL . I think , where cluase does not support it .How do you solve this ? script or another method ?Regards, Thanks , Salih
Assigned to is not a valid member of assignment group - yet ticket saved
Hi Everyone,Our Assigned to is constrained by the Assignment group and Assignment group is constrained by Assigned to. As such, you cannot select an Assigned to unless they're a member of the Assignment group. In order to reassign a ticket from y...
Showing to fill mandatory fields but there are no mandatory fields
Hi everyone,I got an issue while creating an incident, when i am trying to fill the fields and save the form it is giving an alert to fill mandatory field but there isno mandatory field on the form which is showing in the alert and also some of the f...
