Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to report on Problem PTASK Due Date extensions? Advice? What does report criteria look like?

JohnEJasinski
Tera Contributor

12 hours ago

How to report on Problem PTASK Due Date extensions? Advice?

What does report criteria look like?

Fame and fortune to fast and correct solution.   (and points) 

THX-JJ  

0 Helpfuls
  • 168 Views
2 REPLIES 2

Hemanth M1
Giga Sage
Giga Sage

12 hours ago

Hi @JohnEJasinski ,

 

Not sure I understood your question. Do you need to report on Problem task due dates? You can do it directly like this:

HemanthM1_0-1765301476214.png

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron

5 hours ago

Hi @JohnEJasinski 

What do you mean by due date extension? You can build a report and add it on the dashboard, or also configure the email notification to be sent to the assignee and assignment group about the approaching due date (similar to how we have it in KM with the ‘Valid To’ date).”

 

DrAtulGLNG_0-1765325233837.png

DrAtulGLNG_1-1765325249073.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls