how to retrieve deleted attachments on servicenow

daoudad
Tera Contributor

‎01-28-2019 02:57 AM

Hello Everybody,

I need Help !!!

I lost all my attachments and I don't not know the reason(s).

Now my question is : 

how to retrieve deleted my attachments on servicenow ?

thx

Best regards!

0 Helpfuls
  • 3,192 Views
2 REPLIES 2

Veer MS
Kilo Guru

‎01-28-2019 09:42 AM

Hi,

Yes, there is a way for retrieving the attachment.

Try this:

System Definition -> Deleted Records

Mark is as correct or helpful if this helps.

Thanks

Veer

0 Helpfuls

Veer MS
Kilo Guru

‎01-28-2019 09:50 AM

Hi, 

Below link might be helpful.

Attachment Logging/Auditing

Thanks

Veer